{"id":19421,"date":"2022-02-17T22:32:47","date_gmt":"2022-02-17T15:32:47","guid":{"rendered":"http:\/\/dexmanone.com\/?p=19421"},"modified":"2024-05-28T09:46:07","modified_gmt":"2024-05-28T02:46:07","slug":"ban-mo-ta-chuong-trinh-dao-tao-ap-dung-co-che-dac-thu-nganh-quan-tri-khach-san","status":"publish","type":"post","link":"http:\/\/dexmanone.com\/ban-mo-ta-chuong-trinh-dao-tao-ap-dung-co-che-dac-thu-nganh-quan-tri-khach-san.html","title":{"rendered":"B\u1ea3n m\u00f4 t\u1ea3 ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o \u00e1p d\u1ee5ng c\u01a1 ch\u1ebf \u0111\u1eb7c th\u00f9 ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n \u00e1p d\u1ee5ng t\u1eeb c\u00e1c kh\u00f3a tuy\u1ec3n sinh n\u0103m 2018 tr\u1edf v\u1ec1 sau"},"content":{"rendered":"
TH\u00d4NG B\u00c1O <\/strong><\/span><\/p>\n V\u1ec1 vi\u1ec7c ban h\u00e0nh B\u1ea3n m\u00f4 t\u1ea3 ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o \u0111\u1ea1i h\u1ecdc h\u1ec7 ch\u00ednh quy \u00e1p d\u1ee5ng c\u01a1 ch\u1ebf \u0111\u1eb7c th\u00f9 ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n<\/strong><\/span><\/p>\n <\/strong><\/span>C\u0103n c\u1ee9 Quy\u1ebft \u0111\u1ecbnh s\u1ed1 27\/Q\u0110-\u0110HH ng\u00e0y 11 th\u00e1ng 1 n\u0103m 2018 c\u1ee7a Gi\u00e1m \u0111\u1ed1c \u0110\u1ea1i h\u1ecdc Hu\u1ebf v\u1ec1 vi\u1ec7c Ban h\u00e0nh ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o tr\u00ecnh \u0111\u1ed9 \u0111\u1ea1i h\u1ecdc h\u1ec7 ch\u00ednh quy ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n thu\u1ed9c Khoa Du l\u1ecbch \u2013 \u0110\u1ea1i h\u1ecdc Hu\u1ebf;<\/span><\/p>\n C\u0103n c\u1ee9 Quy\u1ebft \u0111\u1ecbnh 383\/Q\u0110-\u0110HH ng\u00e0y 27 th\u00e1ng 02 n\u0103m 2020 c\u1ee7a Gi\u00e1m \u0111\u1ed1c \u0110\u1ea1i h\u1ecdc Hu\u1ebf v\u1ec1 vi\u1ec7c Ban h\u00e0nh Quy \u0111\u1ecbnh c\u00e1c h\u1ecdc ph\u1ea7n l\u00fd lu\u1eadn ch\u00ednh tr\u1ecb t\u01b0\u01a1ng \u0111\u01b0\u01a1ng, thay th\u1ebf trong ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o tr\u00ecnh \u0111\u1ed9 \u0111\u1ea1i h\u1ecdc t\u1ea1i \u0110\u1ea1i h\u1ecdc Hu\u1ebf;<\/span><\/p>\n Tr\u01b0\u1eddng Du l\u1ecbch \u2013 \u0110\u1ea1i h\u1ecdc Hu\u1ebf th\u00f4ng b\u00e1o v\u1ec1 vi\u1ec7c ban h\u00e0nh B\u1ea3n m\u00f4 t\u1ea3 ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o \u0111\u1ea1i h\u1ecdc h\u1ec7 ch\u00ednh quy \u00e1p d\u1ee5ng c\u01a1 ch\u1ebf \u0111\u1eb7c th\u00f9 ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n, c\u1ee5 th\u1ec3 nh\u01b0 sau:<\/span><\/p>\n 1.Th\u00f4ng tin chung v\u1ec1 ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o<\/strong><\/span><\/p>\n Th\u1ef1c hi\u1ec7n theo quy ch\u1ebf tuy\u1ec3n sinh \u0110\u1ea1i h\u1ecdc, Cao \u0111\u1eb3ng h\u1ec7 ch\u00ednh quy c\u1ee7a B\u1ed9 Gi\u00e1o d\u1ee5c v\u00e0 \u0110\u00e0o t\u1ea1o<\/span><\/p>\n<\/td>\n<\/tr>\n S\u1eed d\u1ee5ng thang \u0111i\u1ec3m theo quy \u0111\u1ecbnh trong quy ch\u1ebf \u0111\u00e0o t\u1ea1o theo h\u1ecdc ch\u1ebf t\u00edn ch\u1ec9 hi\u1ec7n h\u00e0nh (c\u1ee7a B\u1ed9 Gi\u00e1o d\u1ee5c v\u00e0 \u0110\u00e0o t\u1ea1o v\u00e0 c\u1ee7a \u0110\u1ea1i h\u1ecdc Hu\u1ebf)<\/span><\/p>\n<\/td>\n<\/tr>\n -T\u1ea1i th\u1eddi \u0111i\u1ec3m x\u00e9t t\u1ed1t nghi\u1ec7p kh\u00f4ng b\u1ecb truy c\u1ee9u tr\u00e1ch nhi\u1ec7m h\u00ecnh s\u1ef1 ho\u1eb7c kh\u00f4ng \u0111ang trong th\u1eddi gian b\u1ecb k\u1ef7 lu\u1eadt \u1edf m\u1ee9c \u0111\u00ecnh ch\u1ec9 h\u1ecdc t\u1eadp.<\/span><\/p>\n – T\u00edch l\u0169y s\u1ed1 h\u1ecdc ph\u1ea7n v\u00e0 kh\u1ed1i l\u01b0\u1ee3ng c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o.<\/span><\/p>\n – \u0110i\u1ec3m trung b\u00ecnh chung t\u00edch l\u0169y c\u1ee7a to\u00e0n kh\u00f3a h\u1ecdc \u0111\u1ea1t t\u1eeb trung b\u00ecnh tr\u1edf l\u00ean.<\/span><\/p>\n – C\u00f3 ch\u1ee9ng ch\u1ec9 ngo\u1ea1i ng\u1eef ho\u1eb7c t\u01b0\u01a1ng \u0111\u01b0\u01a1ng theo quy \u0111\u1ecbnh hi\u1ec7n h\u00e0nh c\u1ee7a \u0110\u1ea1i h\u1ecdc Hu\u1ebf.<\/span><\/p>\n – C\u00f3 ch\u1ee9ng ch\u1ec9 gi\u00e1o d\u1ee5c Qu\u1ed1c ph\u00f2ng-An ninh v\u00e0 Gi\u00e1o d\u1ee5c th\u1ec3 ch\u1ea5t.<\/span><\/td>\n<\/tr>\n – Nha\u0302n vie\u0302n qua\u0309n ly\u0301, \u0111i\u00ea\u0300u ha\u0300nh ta\u0323i ca\u0301c co\u031b s\u01a1\u0309 kinh doanh di\u0323ch vu\u0323 lu\u031bu tru\u0301 du li\u0323ch \u0111u\u031b\u01a1\u0323c x\u00ea\u0301p ha\u0323ng t\u01b0\u0300 1 \u2013 5 sao.<\/span><\/p>\n – Nha\u0302n vie\u0302n qua\u0309n ly\u0301, \u0111i\u00ea\u0300u ha\u0300nh ca\u0301c b\u1ecd\u0302 ph\u1ea1\u0302n ta\u0301c nghi\u1eb9\u0302p va\u0300 ch\u01b0\u0301c na\u0306ng ta\u0323i ca\u0301c co\u031b s\u01a1\u0309 lu\u031bu tru\u0301, ca\u0301c kha\u0301ch sa\u0323n hay ca\u0301c khu nghi\u0309 du\u031b\u01a1\u0303ng cao c\u00e2\u0301p qu\u00f4\u0301c t\u00ea\u0301.<\/span><\/p>\n – Nha\u0302n vie\u0302n qua\u0309n ly\u0301 ta\u0323i ca\u0301c co\u031b s\u01a1\u0309 kinh doanh nha\u0300 ha\u0300ng, ca\u0301c co\u031b s\u01a1\u0309 kinh doanh di\u0323ch vu\u0323 phu\u0323c vu\u0323 kha\u0301ch du li\u0323ch kha\u0301c.<\/span><\/p>\n – Chuye\u0302n vie\u0302n trong ca\u0301c co\u031b quan qua\u0309n ly\u0301 nha\u0300 nu\u031b\u01a1\u0301c, ca\u0301c t\u00f4\u0309 ch\u01b0\u0301c phi chi\u0301nh phu\u0309, ca\u0301c t\u00f4\u0309 ch\u01b0\u0301c tu\u031b v\u00e2\u0301n v\u00ea\u0300 du li\u0323ch va\u0300 kha\u0301ch sa\u0323n.<\/span><\/p>\n – Nghie\u0302n c\u01b0\u0301u vie\u0302n trong li\u0303nh v\u01b0\u0323c kinh t\u00ea\u0301 du li\u0323ch, qua\u0309n ly\u0301 kha\u0301ch sa\u0323n ta\u0323i ca\u0301c vi\u1eb9\u0302n, trung ta\u0302m nghie\u0302n c\u01b0\u0301u.<\/span><\/p>\n – Gia\u0309ng vie\u0302n gia\u0309ng da\u0323y chuye\u0302n nga\u0300nh du li\u0323ch va\u0300 kha\u0301ch sa\u0323n ta\u0323i ca\u0301c co\u031b s\u01a1\u0309 \u0111a\u0300o ta\u0323o.<\/span><\/p>\n<\/td>\n<\/tr>\n – Co\u0301 kha\u0309 na\u0306ng ho\u0323c t\u1ea1\u0302p, nghie\u0302n c\u01b0\u0301u va\u0300 pha\u0301t tri\u00ea\u0309n na\u0306ng l\u01b0\u0323c ba\u0309n tha\u0302n \u0111\u00ea\u0309 tr\u01a1\u0309 tha\u0300nh ca\u0301c nha\u0300 qua\u0309n ly\u0301 ca\u0301c c\u00e2\u0301p kha\u0301c nhau trong li\u0303nh v\u01b0\u0323c du li\u0323ch \u2013 kha\u0301ch sa\u0323n va\u0300 ca\u0301c li\u0303nh v\u01b0\u0323c kha\u0301c.<\/span><\/p>\n – Co\u0301 kha\u0309 na\u0306ng ho\u0323c t\u1ea1\u0302p, nghie\u0302n c\u01b0\u0301u, pha\u0301t tri\u00ea\u0309n sang ca\u0301c nga\u0300nh \u0111a\u0300o ta\u0323o kha\u0301c thu\u1ecd\u0302c nho\u0301m nga\u0300nh kinh t\u00ea\u0301, qua\u0309n ly\u0301 va\u0300 qua\u0309n tri\u0323 kinh doanh.<\/span><\/td>\n<\/tr>\n 2. M\u1ee5c ti\u00eau \u0111\u00e0o t\u1ea1o<\/strong><\/p>\n 2.1. M\u1ee5c ti\u00eau chung<\/em><\/strong><\/span><\/p>\n M\u1ee5c ti\u00eau chung c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o tr\u00ecnh \u0111\u1ed9 \u0111\u1ea1i h\u1ecdc ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n theo c\u01a1 ch\u1ebf \u0111\u1eb7c th\u00f9 l\u00e0 \u0111\u00e0o t\u1ea1o ngu\u1ed3n nh\u00e2n l\u1ef1c c\u00f3 ch\u1ea5t l\u01b0\u1ee3ng cao trong l\u0129nh v\u1ef1c kinh doanh kh\u00e1ch s\u1ea1n c\u00f3 ph\u1ea9m ch\u1ea5t ch\u00ednh tr\u1ecb, \u0111\u1ea1o \u0111\u1ee9c v\u00e0 s\u1ee9c kho\u1ebb t\u1ed1t, c\u00f3 ki\u1ebfn th\u1ee9c v\u00e0 nghi\u1ec7p v\u1ee5 v\u1ec1 kinh doanh du l\u1ecbch, \u0111\u1ed3ng th\u1eddi tinh th\u00f4ng v\u1ec1 qu\u1ea3n tr\u1ecb kinh doanh kh\u00e1ch s\u1ea1n.<\/span><\/p>\n 2.2. M\u1ee5c ti\u00eau c\u1ee5 th\u1ec3<\/em><\/strong><\/span><\/p>\n 2.2.1. V\u1ec1 ki\u1ebfn th\u1ee9c<\/em><\/span><\/p>\n M1. N\u1eafm v\u1eefng ki\u1ebfn th\u1ee9c v\u1ec1 ph\u00e1t tri\u1ec3n du l\u1ecbch b\u1ec1n v\u1eefng, ki\u1ebfn th\u1ee9c v\u0103n h\u00f3a, \u0111\u1ecba l\u00fd, m\u00f4i tr\u01b0\u1eddng trong ng\u00e0nh du l\u1ecbch; \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c c\u00e1c \u1ea3nh h\u01b0\u1edfng c\u1ee7a ph\u00e1t tri\u1ec3n du l\u1ecbch v\u00e0 kinh doanh kh\u00e1ch s\u1ea1n v\u1ec1 m\u1eb7t x\u00e3 h\u1ed9i-kinh t\u1ebf, \u0111\u1ea3m b\u1ea3o nguy\u00ean t\u1eafc t\u1ed1i \u01b0u h\u00f3a nh\u1eefng \u1ea3nh h\u01b0\u1edfng c\u00f3 l\u1ee3i v\u1ec1 m\u1eb7t kinh t\u1ebf-x\u00e3 h\u1ed9i nh\u01b0ng v\u1eabn gi\u1eef \u0111\u01b0\u1ee3c s\u1ef1 trong s\u1ea1ch v\u1ec1 m\u00f4i tr\u01b0\u1eddng, h\u01b0\u1edbng \u0111\u1ebfn s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng.<\/span><\/p>\n M2. V\u1eadn d\u1ee5ng c\u00e1c ki\u1ebfn th\u1ee9c chung v\u1ec1 qu\u1ea3n l\u00fd kinh t\u1ebf trong c\u00e1c doanh nghi\u1ec7p, \u0111\u1eb7c bi\u1ec7t \u0111\u1ed1i v\u1edbi c\u00e1c kh\u00e1ch s\u1ea1n, c\u01a1 s\u1edf kinh doanh l\u01b0u tr\u00fa.<\/span><\/p>\n M3. V\u1eadn d\u1ee5ng ki\u1ebfn th\u1ee9c qu\u1ea3n l\u00fd v\u1ec1 nh\u00e2n s\u1ef1, t\u00e0i ch\u00ednh, chi\u1ebfn l\u01b0\u1ee3c, c\u01a1 s\u1edf v\u1eadt ch\u1ea5t, quy tr\u00ecnh trong c\u00e1c b\u1ed9 ph\u1eadn thu\u1ed9c trong kh\u00e1ch s\u1ea1n v\u00e0 khu ngh\u1ec9 d\u01b0\u1ee1ng; ki\u1ebfn th\u1ee9c v\u1ec1 qu\u1ea3n l\u00fd c\u00e1c b\u1ed9 ph\u1eadn trong kh\u00e1ch s\u1ea1n v\u00e0 khu ngh\u1ec9 d\u01b0\u1ee1ng.<\/span><\/p>\n M4. Hi\u1ec3u bi\u1ebft chuy\u00ean s\u00e2u v\u1ec1 ng\u00e0nh du l\u1ecbch v\u00e0 d\u1ecbch v\u1ee5, s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a ng\u00e0nh, c\u01a1 h\u1ed9i v\u00e0 th\u00e1ch th\u1ee9c c\u1ee7a ng\u00e0nh c\u0169ng nh\u01b0 vai tr\u00f2 v\u00e0 c\u00e1c y\u1ebfu t\u1ed1 quan tr\u1ecdng trong ng\u00e0nh d\u1ecbch v\u1ee5 v\u00e0 h\u1ec7 th\u1ed1ng du l\u1ecbch.<\/span><\/p>\n 2.2.2. V\u1ec1 k\u1ef9 n\u0103ng, th\u00e1i \u0111\u1ed9<\/em><\/span><\/p>\n M5. C\u00f3 kh\u1ea3 n\u0103ng v\u1eadn d\u1ee5ng c\u00e1c ki\u1ebfn th\u1ee9c trong c\u00f4ng t\u00e1c qu\u1ea3n l\u00fd kinh doanh kh\u00e1ch s\u1ea1n.<\/span><\/p>\n M6. C\u00f3 kh\u1ea3 n\u0103ng l\u00e0m vi\u1ec7c trong m\u00f4i tr\u01b0\u1eddng kh\u00e1ch s\u1ea1n – nh\u00e0 h\u00e0ng, khu ngh\u1ec9 d\u01b0\u1ee1ng chuy\u00ean nghi\u1ec7p, d\u01b0\u1edbi s\u1ee9c \u00e9p c\u00f4ng vi\u1ec7c l\u1edbn.<\/span><\/p>\n M7. C\u00f3 kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch, ph\u00e1t hi\u1ec7n v\u1ea5n \u0111\u1ec1 trong kinh doanh kh\u00e1ch s\u1ea1n; b\u01b0\u1edbc \u0111\u1ea7u c\u00f3 kh\u1ea3 n\u0103ng \u0111\u1ec1 xu\u1ea5t c\u00e1c ph\u01b0\u01a1ng \u00e1n qu\u1ea3n tr\u1ecb nh\u1eb1m gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee7a kinh doanh kh\u00e1ch s\u1ea1n.<\/span><\/p>\n M8. C\u00f3 kh\u1ea3 n\u0103ng giao ti\u1ebfp t\u1ed1t v\u00e0 s\u1eed d\u1ee5ng th\u00e0nh th\u1ea1o \u00edt nh\u1ea5t m\u1ed9t ngo\u1ea1i ng\u1eef trong giao ti\u1ebfp v\u00e0 nh\u1eefng nghi\u1ec7p v\u1ee5 th\u01b0\u01a1ng m\u1ea1i c\u1ea7n thi\u1ebft.<\/span><\/p>\n M9. L\u00e0m ch\u1ee7 \u0111\u01b0\u1ee3c m\u00e1y m\u00f3c, ph\u1ea7n m\u1ec1m v\u0103n ph\u00f2ng, ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00ed kh\u00e1ch s\u1ea1n.<\/span><\/p>\n M10. H\u00ecnh th\u00e0nh v\u00e0 ph\u00e1t tri\u1ec3n c\u00e1c k\u1ef9 n\u0103ng nghi\u00ean c\u1ee9u \u0111\u1ed9c l\u1eadp trong ng\u00e0nh kinh doanh du l\u1ecbch \u2013 d\u1ecbch v\u1ee5.<\/span><\/p>\n M11. H\u00ecnh th\u00e0nh th\u00e1i \u0111\u1ed9 nghi\u00eam t\u00fac v\u00e0 chuy\u00ean nghi\u1ec7p trong l\u00e0m vi\u1ec7c c\u0169ng nh\u01b0 giao ti\u1ebfp, ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng.<\/span><\/p>\n M12. C\u00f3 \u00fd th\u1ee9c ngh\u1ec1 nghi\u1ec7p r\u00f5 r\u00e0ng, th\u01b0\u1eddng xuy\u00ean h\u1ecdc h\u1ecfi n\u00e2ng cao tr\u00ecnh \u0111\u1ed9 chuy\u00ean m\u00f4n, k\u1ef9 n\u0103ng giao ti\u1ebfp, ph\u1ee5c v\u1ee5.<\/span><\/p>\n M13. Tr\u00e1ch nhi\u1ec7m v\u1edbi c\u00f4ng vi\u1ec7c v\u00e0 th\u1ec3 hi\u1ec7n \u0111\u1ea1o \u0111\u1ee9c ngh\u1ec1 nghi\u1ec7p.<\/span><\/p>\n 2.2.3. V\u1ecb tr\u00ed l\u00e0m vi\u1ec7c sau t\u1ed1t nghi\u1ec7p<\/em><\/span><\/p>\n M14. <\/em>Nha\u0302n vie\u0302n qua\u0309n ly\u0301, \u0111i\u00ea\u0300u ha\u0300nh ta\u0323i ca\u0301c co\u031b s\u01a1\u0309 kinh doanh di\u0323ch vu\u0323 lu\u031bu tru\u0301 du li\u0323ch \u0111u\u031b\u01a1\u0323c x\u00ea\u0301p ha\u0323ng t\u01b0\u0300 1 \u2013 5 sao.<\/span><\/p>\n M15. Nha\u0302n vie\u0302n qua\u0309n ly\u0301, \u0111i\u00ea\u0300u ha\u0300nh ca\u0301c b\u1ecd\u0302 ph\u1ea1\u0302n ta\u0301c nghi\u1eb9\u0302p va\u0300 ch\u01b0\u0301c na\u0306ng ta\u0323i ca\u0301c co\u031b s\u01a1\u0309 lu\u031bu tru\u0301, ca\u0301c kha\u0301ch sa\u0323n hay ca\u0301c khu nghi\u0309 du\u031b\u01a1\u0303ng cao c\u00e2\u0301p qu\u00f4\u0301c t\u00ea\u0301.<\/span><\/p>\n M16. Nha\u0302n vie\u0302n qua\u0309n ly\u0301 ta\u0323i ca\u0301c co\u031b s\u01a1\u0309 kinh doanh nha\u0300 ha\u0300ng, ca\u0301c co\u031b s\u01a1\u0309 kinh doanh di\u0323ch vu\u0323 phu\u0323c vu\u0323 kha\u0301ch du li\u0323ch kha\u0301c;<\/span><\/p>\n M17. Chuye\u0302n vie\u0302n trong ca\u0301c co\u031b quan qua\u0309n ly\u0301 nha\u0300 nu\u031b\u01a1\u0301c, ca\u0301c t\u00f4\u0309 ch\u01b0\u0301c phi chi\u0301nh phu\u0309, ca\u0301c t\u00f4\u0309 ch\u01b0\u0301c tu\u031b v\u00e2\u0301n v\u00ea\u0300 du li\u0323ch va\u0300 kha\u0301ch sa\u0323n;<\/span><\/p>\n M18. Nghie\u0302n c\u01b0\u0301u vie\u0302n trong li\u0303nh v\u01b0\u0323c kinh t\u00ea\u0301 du li\u0323ch, qua\u0309n ly\u0301 kha\u0301ch sa\u0323n ta\u0323i ca\u0301c vi\u1eb9\u0302n, trung ta\u0302m nghie\u0302n c\u01b0\u0301u.<\/span><\/p>\n M19. Gia\u0309ng vie\u0302n gia\u0309ng da\u0323y chuye\u0302n nga\u0300nh du li\u0323ch va\u0300 kha\u0301ch sa\u0323n ta\u0323i ca\u0301c co\u031b s\u01a1\u0309 \u0111a\u0300o ta\u0323o.<\/span><\/p>\n 2.2.4. Tr\u00ecnh \u0111\u1ed9 Ngo\u1ea1i ng\u1eef, Tin h\u1ecdc<\/em><\/span><\/p>\n M20. C\u00f3 kh\u1ea3 n\u0103ng giao ti\u1ebfp t\u1ed1t v\u00e0 s\u1eed d\u1ee5ng th\u00e0nh th\u1ea1o \u00edt nh\u1ea5t m\u1ed9t ngo\u1ea1i ng\u1eef trong giao ti\u1ebfp v\u00e0 nh\u1eefng nghi\u1ec7p v\u1ee5 th\u01b0\u01a1ng m\u1ea1i c\u1ea7n thi\u1ebft.<\/span><\/p>\n M21. L\u00e0m ch\u1ee7 \u0111\u01b0\u1ee3c m\u00e1y m\u00f3c, ph\u1ea7n m\u1ec1m v\u0103n ph\u00f2ng, ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00ed kh\u00e1ch s\u1ea1n.<\/span><\/p>\n 3. Chu\u1ea9n \u0111\u1ea7u ra <\/strong><\/span><\/p>\n 3.1. Ki\u1ebfn th\u1ee9c<\/em><\/strong><\/span><\/p>\n +<\/em> Ki\u1ebfn th\u1ee9c chung <\/em><\/span><\/p>\n C1. V\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c c\u00e1c ki\u1ebfn th\u1ee9c Gi\u00e1o d\u1ee5c th\u1ec3 ch\u1ea5t (ch\u1ee9ng ch\u1ec9), An ninh qu\u1ed1c ph\u00f2ng (ch\u1ee9ng ch\u1ec9), c\u00e1c nguy\u00ean l\u00fd ch\u1ee7 ngh\u0129a M\u00e1c \u2013 L\u00eanin, \u0110\u01b0\u1eddng l\u1ed1i c\u00e1c m\u1ea1ng c\u1ee7a \u0110\u1ea3ng C\u1ed9ng s\u1ea3n Vi\u1ec7t Nam v\u00e0 T\u01b0 t\u01b0\u1edfng H\u1ed3 Ch\u00ed Minh v\u00e0o ngh\u1ec1 nghi\u1ec7p v\u00e0 cu\u1ed9c s\u1ed1ng; v\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c ki\u1ebfn th\u1ee9c ngo\u1ea1i ng\u1eef (B1 ho\u1eb7c t\u01b0\u01a1ng \u0111\u01b0\u01a1ng) trong giao ti\u1ebfp th\u00f4ng th\u01b0\u1eddng.<\/span><\/p>\n +<\/em> Ki\u1ebfn th\u1ee9c l\u0129nh v\u1ef1c<\/em><\/span><\/p>\n C2. <\/em>V\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c c\u00e1c ki\u1ebfn th\u1ee9c khoa h\u1ecdc t\u1ef1 nhi\u00ean, x\u00e3 h\u1ed9i nh\u00e2n v\u0103n, nh\u00e0 n\u01b0\u1edbc v\u00e0 ph\u00e1p lu\u1eadt l\u00e0m n\u1ec1n t\u1ea3ng l\u00fd lu\u1eadn v\u00e0 th\u1ef1c ti\u1ec5n cho ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n; \u0111\u1ea1t chu\u1ea9n k\u1ef9 n\u0103ng s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin c\u01a1 b\u1ea3n v\u00e0 \u1ee9ng d\u1ee5ng \u0111\u01b0\u1ee3c trong c\u00f4ng vi\u1ec7c chuy\u00ean m\u00f4n.<\/span><\/p>\n +<\/em> Ki\u1ebfn th\u1ee9c chung kh\u1ed1i ng\u00e0nh<\/em><\/span><\/p>\n C3.<\/em> V\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c c\u00e1c ki\u1ebfn th\u1ee9c v\u1ec1 khoa h\u1ecdc qu\u1ea3n l\u00fd, qu\u1ea3n l\u00fd kinh t\u1ebf, qu\u1ea3n tr\u1ecb kinh doanh l\u00e0m n\u1ec1n t\u1ea3ng l\u00fd lu\u1eadn v\u00e0 th\u1ef1c ti\u1ec5n cho ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n; c\u00f3 hi\u1ec3u bi\u1ebft v\u1ec1 s\u1ef1 ph\u00e1t tri\u1ec3n, c\u01a1 h\u1ed9i – th\u00e1ch th\u1ee9c, vai tr\u00f2 v\u00e0 c\u00e1c y\u1ebfu t\u1ed1 quan tr\u1ecdng trong ng\u00e0nh du l\u1ecbch v\u00e0 c\u00e1c ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u01a1 b\u1ea3n trong l\u0129nh v\u1ef1c du l\u1ecbch.<\/span><\/p>\n +<\/em> Ki\u1ebfn th\u1ee9c v\u1ec1 ngh\u1ec1 nghi\u1ec7p<\/em><\/span><\/p>\n C4. V\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c ki\u1ebfn th\u1ee9c c\u01a1 b\u1ea3n c\u1ee7a khoa h\u1ecdc qu\u1ea3n l\u00fd trong kinh doanh du l\u1ecbch n\u00f3i chung; hi\u1ec3u s\u00e2u v\u1ec1 c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m, \u0111\u1eb7c tr\u01b0ng t\u00e2m l\u00fd, th\u00f3i quen ti\u00eau d\u00f9ng c\u1ee7a c\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch du l\u1ecbch v\u00e0 xu h\u01b0\u1edbng c\u1ee7a th\u1ecb tr\u01b0\u1eddng kh\u00e1ch du l\u1ecbch trong n\u01b0\u1edbc v\u00e0 tr\u00ean th\u1ebf gi\u1edbi; v\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c c\u00e1c ki\u1ebfn th\u1ee9c v\u1ec1 l\u1eadp k\u1ebf ho\u1ea1ch, t\u1ed5 ch\u1ee9c, gi\u00e1m s\u00e1t, \u0111\u00e1nh gi\u00e1 ho\u1ea1t \u0111\u1ed9ng t\u00e0i ch\u00ednh doanh nghi\u1ec7p du l\u1ecbch; v\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c c\u00e1c ki\u1ebfn th\u1ee9c v\u1ec1 l\u1eadp k\u1ebf ho\u1ea1ch, t\u1ed5 ch\u1ee9c, gi\u00e1m s\u00e1t, \u0111\u00e1nh gi\u00e1 ho\u1ea1t \u0111\u1ed9ng qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5; v\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c c\u00e1c ki\u1ebfn th\u1ee9c v\u1ec1 l\u1eadp k\u1ebf ho\u1ea1ch, t\u1ed5 ch\u1ee9c, gi\u00e1m s\u00e1t, \u0111\u00e1nh gi\u00e1 ho\u1ea1t \u0111\u1ed9ng qu\u1ea3n l\u00fd r\u1ee7i ro trong l\u0129nh v\u1ef1c kinh doanh du l\u1ecbch; hi\u1ec3u s\u00e2u v\u00e0 v\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c c\u00e1c ki\u1ebfn th\u1ee9c v\u1ec1 h\u1ec7 th\u1ed1ng th\u00f4ng tin du l\u1ecbch trong th\u1ef1c t\u1ebf c\u00f4ng vi\u1ec7c t\u1ea1i doanh nghi\u1ec7p; v\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c c\u00e1c ki\u1ebfn th\u1ee9c ngo\u1ea1i ng\u1eef chuy\u00ean ng\u00e0nh v\u1ec1 du l\u1ecbch trong th\u1ef1c t\u1ebf c\u00f4ng vi\u1ec7c.<\/span><\/p>\n C5. C\u00f3 hi\u1ec3u bi\u1ebft s\u00e2u v\u1ec1 ng\u00e0nh kinh doanh kh\u00e1ch s\u1ea1n, lu\u1eadt kinh doanh trong ng\u00e0nh kh\u00e1ch s\u1ea1n, c\u00e1c ho\u1ea1t \u0111\u1ed9ng kinh doanh trong ng\u00e0nh; hi\u1ec3u bi\u1ebft v\u1ec1 t\u1ed5ng th\u1ec3 kh\u00f4ng gian ki\u1ebfn tr\u00fac, n\u1ed9i th\u1ea5t v\u00e0 c\u01a1 s\u1edf v\u1eadt ch\u1ea5t kh\u00e1ch s\u1ea1n; v\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c ki\u1ebfn th\u1ee9c v\u1ec1 m\u1ed9t s\u1ed1 ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n trong th\u1ef1c t\u1ebf c\u00f4ng vi\u1ec7c; v\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c c\u00e1c ki\u1ebfn th\u1ee9c v\u1ec1 l\u1eadp k\u1ebf ho\u1ea1ch, t\u1ed5 ch\u1ee9c, gi\u00e1m s\u00e1t, \u0111\u00e1nh gi\u00e1 c\u00e1c ho\u1ea1t \u0111\u1ed9ng qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1, t\u00e0i ch\u00ednh, chi\u1ebfn l\u01b0\u1ee3c, kinh doanh trong c\u00e1c doanh nghi\u1ec7p kh\u00e1ch s\u1ea1n v\u00e0 c\u00e1c c\u01a1 s\u1edf kinh doanh l\u01b0u tr\u00fa; v\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c c\u00e1c ki\u1ebfn th\u1ee9c v\u1ec1 l\u1eadp k\u1ebf ho\u1ea1ch, t\u1ed5 ch\u1ee9c, ph\u00e2n c\u00f4ng, gi\u00e1m s\u00e1t, \u0111\u00e1nh gi\u00e1 ho\u1ea1t \u0111\u1ed9ng t\u1ea1i c\u00e1c b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n, bu\u1ed3ng, nh\u00e0 h\u00e0ng, spa v\u00e0 ch\u0103m s\u00f3c s\u1ee9c kho\u1ebb v\u00e0 c\u00e1c b\u1ed9 ph\u1eadn ch\u1ee9c n\u0103ng kh\u00e1c trong kh\u00e1ch s\u1ea1n v\u00e0 c\u00e1c c\u01a1 s\u1edf kinh doanh l\u01b0u tr\u00fa kh\u00e1c; c\u00f3 hi\u1ec3u bi\u1ebft v\u00e0 v\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c c\u00e1c ki\u1ebfn th\u1ee9c v\u1ec1 quy tr\u00ecnh ph\u1ee5c v\u1ee5 t\u1ea1i kh\u00e1ch s\u1ea1n trong qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 kh\u00e1ch s\u1ea1n v\u00e0 \u0111\u1ea3m b\u1ea3o hi\u1ec7u qu\u1ea3 lao \u0111\u1ed9ng; v\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c c\u00e1c ki\u1ebfn th\u1ee9c v\u1ec1 qu\u1ea3n tr\u1ecb doanh thu, chi ph\u00ed trong qu\u1ea3n l\u00fd v\u00e0 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng kinh doanh kh\u00e1ch s\u1ea1n, c\u00e1c c\u01a1 s\u1edf kinh doanh l\u01b0u tr\u00fa kh\u00e1c; v\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c c\u00e1c ki\u1ebfn th\u1ee9c v\u1ec1 nguy\u00ean t\u1eafc v\u00e0 ph\u01b0\u01a1ng ph\u00e1p b\u1ea3o \u0111\u1ea3m v\u1ec7 sinh an to\u00e0n th\u1ef1c ph\u1ea9m trong l\u0129nh v\u1ef1c kinh doanh kh\u00e1ch s\u1ea1n; v\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c c\u00e1c ki\u1ebfn th\u1ee9c v\u1ec1 ngo\u1ea1i ng\u1eef chuy\u00ean ng\u00e0nh v\u1ec1 kinh doanh kh\u00e1ch s\u1ea1n trong th\u1ef1c t\u1ebf c\u00f4ng vi\u1ec7c.<\/span><\/p>\n +<\/em> Ki\u1ebfn th\u1ee9c b\u1ed5 tr\u1ee3<\/em><\/span><\/p>\n C6. Hi\u1ec3u v\u00e0 v\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c c\u00e1c kh\u00e1i ni\u1ec7m trong nghi\u00ean c\u1ee9u khoa h\u1ecdc, c\u00e1c ph\u01b0\u01a1ng ph\u00e1p x\u00e2y d\u1ef1ng v\u00e0 tri\u1ec3n khai m\u1ed9t v\u1ea5n \u0111\u1ec1 nghi\u00ean c\u1ee9u n\u00f3i chung v\u00e0 v\u1ea5n \u0111\u1ec1 nghi\u00ean c\u1ee9u trong l\u0129nh v\u1ef1c du l\u1ecbch n\u00f3i ri\u00eang. V\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c c\u00e1c ph\u01b0\u01a1ng ph\u00e1p nghi\u00ean c\u1ee9u \u0111\u1ecbnh t\u00ednh v\u00e0 \u0111\u1ecbnh l\u01b0\u1ee3ng v\u1edbi c\u00e1c c\u00f4ng c\u1ee5, thi\u1ebft b\u1ecb, ph\u1ea7n m\u1ec1m tin h\u1ecdc hi\u1ec7n \u0111\u1ea1i; v\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c c\u00e1c ki\u1ebfn th\u1ee9c v\u1ec1 l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n \u0111\u1ea7u t\u01b0 du l\u1ecbch n\u00f3i chung v\u00e0 trong l\u0129nh v\u1ef1c kh\u00e1ch s\u1ea1n; v\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c c\u00e1c ki\u1ebfn th\u1ee9c v\u1ec1 th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed v\u00e0 marketing \u0111i\u1ec7n t\u1eed trong ho\u1ea1t \u0111\u1ed9ng kinh doanh kh\u00e1ch s\u1ea1n; v\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c c\u00e1c ki\u1ebfn th\u1ee9c v\u1ec1 qu\u1ea3n tr\u1ecb b\u00e1n h\u00e0ng, x\u00e2y d\u1ef1ng v\u00e0 qu\u1ea3n l\u00fd th\u01b0\u01a1ng hi\u1ec7u trong kinh doanh d\u1ecbch v\u1ee5 kh\u00e1ch s\u1ea1n; v\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c c\u00e1c ki\u1ebfn th\u1ee9c v\u1ec1 kh\u1edfi s\u1ef1 kinh doanh trong l\u0129nh v\u1ef1c kinh doanh d\u1ecbch v\u1ee5 kh\u00e1ch s\u1ea1n.<\/span><\/p>\n 3.2. K\u1ef9 n\u0103ng<\/em><\/strong><\/span><\/p>\n +<\/em> K\u1ef9 n\u0103ng ngh\u1ec1 nghi\u1ec7p<\/em><\/span><\/p>\n C7. C\u00f3 k\u1ef9 n\u0103ng th\u1ef1c hi\u1ec7n c\u00e1c nghi\u1ec7p v\u1ee5 \u0111\u00f3n ti\u1ebfp v\u00e0 ph\u1ee5c v\u1ee5 kh\u00e1ch theo quy tr\u00ecnh ph\u1ee5c v\u1ee5 t\u1ea1i c\u00e1c b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n, nh\u00e0 h\u00e0ng, bu\u1ed3ng v\u00e0 c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c trong kh\u00e1ch s\u1ea1n; c\u00f3 k\u1ef9 n\u0103ng v\u1eadn h\u00e0nh c\u00e1c m\u00e1y m\u00f3c, trang thi\u1ebft b\u1ecb h\u1ed7 tr\u1ee3 l\u00e0m vi\u1ec7c nh\u01b0 m\u00e1y t\u00ednh, m\u00e1y vi t\u00ednh, m\u00e1y thanh to\u00e1n, c\u00e1c thi\u1ebft b\u1ecb li\u00ean l\u1ea1c \u0111\u1eb7c th\u00f9 trong l\u0129nh v\u1ef1c du l\u1ecbch v\u00e0 kh\u00e1ch s\u1ea1n; c\u00f3 k\u1ef9 n\u0103ng s\u1eed d\u1ee5ng m\u1ed9t s\u1ed1 ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n; c\u00f3 k\u1ef9 n\u0103ng thi\u1ebft k\u1ebf v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1 \u00e1n, ph\u01b0\u01a1ng \u00e1n kinh doanh kh\u00e1ch s\u1ea1n; c\u00f3 k\u1ef9 n\u0103ng t\u1ed5 ch\u1ee9c tri\u1ec3n khai, v\u1eadn h\u00e0nh d\u1ef1 \u00e1n, ph\u01b0\u01a1ng \u00e1n kinh doanh kh\u00e1ch s\u1ea1n; c\u00f3 k\u1ef9 n\u0103ng ph\u00e2n t\u00edch, \u0111\u00e1nh gi\u00e1 d\u1ef1 \u00e1n, ph\u01b0\u01a1ng \u00e1n kinh doanh kh\u00e1ch s\u1ea1n; c\u00f3 k\u1ef9 n\u0103ng t\u01b0 duy theo h\u1ec7 th\u1ed1ng, l\u1eadp lu\u1eadn v\u00e0 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 kinh t\u1ebf, kinh doanh, qu\u1ea3n l\u00fd; th\u1ef1c hi\u1ec7n, v\u1eadn d\u1ee5ng linh ho\u1ea1t k\u1ef9 n\u0103ng \u0111\u1eb7t m\u1ee5c ti\u00eau, \u0111\u1ecbnh h\u01b0\u1edbng h\u00e0nh \u0111\u1ed9ng, th\u1ef1c hi\u1ec7n m\u1ee5c ti\u00eau trong ngh\u1ec1 nghi\u1ec7p; th\u1ef1c hi\u1ec7n, v\u1eadn d\u1ee5ng linh ho\u1ea1t k\u1ef9 n\u0103ng t\u1ea1o \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c cho b\u1ea3n th\u00e2n v\u00e0 \u0111\u1ed3ng nghi\u1ec7p;<\/span><\/p>\n C8. C\u00f3 k\u1ef9 n\u0103ng nghi\u00ean c\u1ee9u kh\u00e1m ph\u00e1 tri th\u1ee9c v\u1ec1 qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n. C\u00f3 kh\u1ea3 n\u0103ng ph\u00e1t hi\u1ec7n v\u1ea5n \u0111\u1ec1 v\u00e0 m\u1ed1i t\u01b0\u01a1ng quan gi\u1eefa c\u00e1c v\u1ea5n \u0111\u1ec1 trong l\u0129nh v\u1ef1c du l\u1ecbch – kh\u00e1ch s\u1ea1n nh\u01b0 du l\u1ecbch – kh\u00e1ch s\u1ea1n v\u00e0 kinh t\u1ebf, x\u00e3 h\u1ed9i, ch\u00ednh tr\u1ecb, m\u00f4i tr\u01b0\u1eddng t\u1ef1 nhi\u00ean\u2026C\u00f3 k\u1ef9 n\u0103ng thu th\u1eadp, t\u1ed5ng h\u1ee3p, ph\u00e2n t\u00edch, x\u1eed l\u00ed th\u00f4ng tin \u0111\u1ec3 \u1ee9ng d\u1ee5ng \u0111\u00e1nh gi\u00e1 c\u00e1c v\u1ea5n \u0111\u1ec1, s\u1ef1 ki\u1ec7n, hi\u1ec7n t\u01b0\u1ee3ng n\u1ea3y sinh trong ho\u1ea1t \u0111\u1ed9ng du l\u1ecbch v\u00e0 kh\u00e1ch s\u1ea1n.<\/span><\/p>\n +<\/em> K\u1ef9 n\u0103ng m\u1ec1m<\/em><\/span><\/p>\n C9. C\u00f3 k\u1ef9 n\u0103ng giao ti\u1ebfp hi\u1ec7u qu\u1ea3 trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c \u0111a v\u0103n h\u00f3a; giao ti\u1ebfp hi\u1ec7u qu\u1ea3 b\u1eb1ng v\u0103n b\u1ea3n b\u1eb1ng ti\u1ebfng Vi\u1ec7t Nam v\u00e0 01 ngo\u1ea1i ng\u1eef; c\u00f3 k\u1ef9 n\u0103ng truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin \u0111\u1ebfn kh\u00e1ch h\u00e0nh trong l\u0129nh v\u1ef1c kinh doanh du l\u1ecbch, kh\u00e1ch s\u1ea1n; c\u00f3 k\u1ef9 n\u0103ng t\u00ecm ki\u1ebfm, thu th\u1eadp v\u00e0 x\u1eed l\u00fd th\u00f4ng tin, vi\u1ebft b\u00e1o c\u00e1o v\u00e0 tr\u00ecnh b\u00e0y, thuy\u1ebft tr\u00ecnh v\u1ec1 c\u00e1c ch\u1ee7 \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn du l\u1ecbch v\u00e0 kh\u00e1ch s\u1ea1n; c\u00f3 k\u1ef9 n\u0103ng tho\u1ea3 thu\u1eadn, thuy\u1ebft ph\u1ee5c, \u0111\u00e0m ph\u00e1n trong kinh doanh du l\u1ecbch v\u00e0 kh\u00e1ch s\u1ea1n tr\u00ean n\u1ec1n t\u1ea3ng \u0111\u1ea1o \u0111\u1ee9c t\u1ed1t, c\u00f3 tr\u00e1ch nhi\u1ec7m v\u1edbi b\u1ea3n th\u00e2n, v\u1edbi x\u00e3 h\u1ed9i v\u00e0 tu\u00e2n theo lu\u1eadt ph\u00e1p; c\u00f3 k\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c theo nh\u00f3m, l\u1eadp k\u1ebf ho\u1ea1ch, t\u1ed5 ch\u1ee9c, \u0111i\u1ec1u h\u00e0nh, ph\u1ed1i h\u1ee3p v\u00e0 duy tr\u00ec ho\u1ea1t \u0111\u1ed9ng cho c\u00e1c nh\u00f3m c\u00f3 c\u00f9ng m\u1ee5c ti\u00eau. C\u00f3 k\u1ef9 n\u0103ng v\u1ec1 kh\u1edfi nghi\u1ec7p, t\u1ef1 t\u00ecm ki\u1ebfm vi\u1ec7c l\u00e0m v\u00e0 c\u00f3 \u0111\u1ea1o \u0111\u1ee9c ngh\u1ec1 nghi\u1ec7p trong kinh doanh kh\u00e1ch s\u1ea1n.<\/span><\/p>\n 3.3. N\u0103ng l\u1ef1c t\u1ef1 ch\u1ee7 v\u00e0 tr\u00e1ch nhi\u1ec7m<\/em><\/strong><\/span><\/p>\n C10. C\u00f3 n\u0103ng l\u1ef1c l\u00e0m vi\u1ec7c \u0111\u1ed9c l\u1eadp ho\u1eb7c l\u00e0m vi\u1ec7c theo nh\u00f3m v\u1edbi c\u00e1c c\u00f4ng vi\u1ec7c v\u00e0 \u0111i\u1ec1u ki\u1ec7n l\u00e0m vi\u1ec7c kh\u00e1c nhau li\u00ean quan \u0111\u1ebfn chuy\u00ean ng\u00e0nh \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o, ch\u1ecbu tr\u00e1ch nhi\u1ec7m c\u00e1 nh\u00e2n v\u00e0 ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi nh\u00f3m v\u1ec1 nh\u1eefng vi\u1ec7c m\u00ecnh \u0111\u01b0\u1ee3c ph\u00e2n c\u00f4ng; c\u00f3 n\u0103ng l\u1ef1c t\u1ed5 ch\u1ee9c nh\u00f3m, \u0111\u1eb7t ra m\u1ee5c ti\u00eau v\u00e0 \u0111i\u1ec1u h\u00e0nh ho\u1ea1t \u0111\u1ed9ng \u0111\u1ed9i nh\u00f3m, \u0111\u1ecbnh h\u01b0\u1edbng c\u00f4ng vi\u1ec7c, \u0111\u01b0a ra nh\u1eadn x\u00e9t, k\u1ebft lu\u1eadn chuy\u00ean m\u00f4n li\u00ean quan \u0111\u1ebfn quy tr\u00ecnh t\u1ed5 ch\u1ee9c ch\u01b0\u01a1ng tr\u00ecnh du l\u1ecbch v\u00e0 kinh doanh kh\u00e1ch s\u1ea1n; c\u00f3 n\u0103ng l\u1ef1c t\u01b0 v\u1ea5n, gi\u00e1m s\u00e1t, x\u1eed l\u00fd c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 t\u1ed5 ch\u1ee9c ho\u1ea1t \u0111\u1ed9ng kinh doanh kh\u00e1ch s\u1ea1n; c\u00f3 n\u0103ng l\u1ef1c l\u1eadp k\u1ebf ho\u1ea1ch th\u1ef1c hi\u1ec7n, ph\u00e1t huy t\u1ed1i \u0111a n\u0103ng l\u1ef1c lao \u0111\u1ed9ng, s\u00e1ng t\u1ea1o c\u1ee7a t\u1eebng th\u00e0nh vi\u00ean trong doanh nghi\u1ec7p; c\u00f3 n\u0103ng l\u1ef1c ph\u00e1t tri\u1ec3n chuy\u00ean m\u00f4n, t\u1ef1 h\u1ecdc t\u1eadp n\u00e2ng cao tr\u00ecnh \u0111\u1ed9 chuy\u00ean m\u00f4n nghi\u1ec7p v\u1ee5.<\/span><\/p>\n 4. N\u1ed9i dung ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o<\/strong><\/span><\/p>\n 4.<\/em>1. C\u1ea5u tr\u00fac ch\u01b0\u01a1ng tr\u00ecnh <\/strong><\/span><\/p>\n Kh\u1ed1i l\u01b0\u1ee3ng ki\u1ebfn th\u1ee9c to\u00e0n kh\u00f3a: 121\/160 T\u00edn ch\u1ec9 (TC)<\/span><\/p>\n (Kh\u00f4ng t\u00ednh Gi\u00e1o d\u1ee5c th\u1ec3 ch\u1ea5t v\u00e0 Gi\u00e1o d\u1ee5c Qu\u1ed1c ph\u00f2ng)<\/span><\/p>\n + Ki\u1ebfn th\u1ee9c gi\u00e1o d\u1ee5c \u0111\u1ea1i c\u01b0\u01a1ng: 37 TC <\/span><\/p>\n + Ki\u1ebfn th\u1ee9c gi\u00e1o d\u1ee5c chuy\u00ean nghi\u1ec7p: 84\/123 TC<\/span><\/p>\n – Ki\u1ebfn th\u1ee9c c\u01a1 s\u1edf ng\u00e0nh: 30 TC<\/span><\/p>\n – Ki\u1ebfn th\u1ee9c ng\u00e0nh: 28\/67 TC<\/span><\/p>\n – Ki\u1ebfn th\u1ee9c chuy\u00ean ng\u00e0nh (n\u1ebfu c\u00f3): 10 TC<\/span><\/p>\n – Th\u1ef1c t\u1eadp, ki\u1ebfn t\u1eadp: 9 TC<\/span><\/p>\n – Kh\u00f3a lu\u1eadn, chuy\u00ean \u0111\u1ec1: 7 TC<\/span><\/p>\n\n\n
\n T\u00ean ch\u01b0\u01a1ng tr\u00ecnh (Ti\u1ebfng Vi\u1ec7t)<\/span><\/td>\n QU\u1ea2N TR\u1eca KH\u00c1CH S\u1ea0N<\/strong><\/span><\/td>\n<\/tr>\n \n T\u00ean ch\u01b0\u01a1ng tr\u00ecnh (Ti\u1ebfng Anh)<\/span><\/td>\n HOTEL MANAGEMENT<\/strong><\/span><\/td>\n<\/tr>\n \n M\u00e3 ng\u00e0nh<\/span><\/td>\n 7810201<\/span><\/td>\n<\/tr>\n \n \u0110\u01a1n v\u1ecb c\u1ea5p b\u1eb1ng<\/span><\/td>\n \u0110\u1ea1i h\u1ecdc Hu\u1ebf<\/span><\/td>\n<\/tr>\n \n \u0110\u01a1n v\u1ecb \u0111\u00e0o t\u1ea1o<\/span><\/td>\n Tr\u01b0\u1eddng Du l\u1ecbch \u2013 \u0110\u1ea1i h\u1ecdc Hu\u1ebf<\/span><\/td>\n<\/tr>\n \n T\u00ean g\u1ecdi v\u0103n b\u1eb1ng<\/span><\/td>\n C\u1eed nh\u00e2n<\/span><\/td>\n<\/tr>\n \n Tr\u00ecnh \u0111\u1ed9 \u0111\u00e0o t\u1ea1o<\/span><\/td>\n \u0110\u1ea1i h\u1ecdc<\/span><\/td>\n<\/tr>\n \n S\u1ed1 t\u00edn ch\u1ec9 y\u00eau c\u1ea7u<\/span><\/td>\n 121\/160 t\u00edn ch\u1ec9<\/span><\/td>\n<\/tr>\n \n H\u00ecnh th\u1ee9c \u0111\u00e0o t\u1ea1o<\/span><\/td>\n \u0110\u00e0o t\u1ea1o ch\u00ednh quy<\/span><\/td>\n<\/tr>\n \n Th\u1eddi gian \u0111\u00e0o t\u1ea1o<\/span><\/td>\n 4 n\u0103m<\/span><\/td>\n<\/tr>\n \n \u0110\u1ed1i t\u01b0\u1ee3ng tuy\u1ec3n sinh v\u00e0 ph\u01b0\u01a1ng th\u1ee9c tuy\u1ec3n sinh<\/span><\/td>\n \n \n Thang \u0111i\u1ec3m \u0111\u00e1nh gi\u00e1<\/span><\/td>\n \n \n \u0110i\u1ec1u ki\u1ec7n t\u1ed1t nghi\u1ec7p<\/span><\/td>\n \n \n V\u1ecb tr\u00ed vi\u1ec7c l\u00e0m sau t\u1ed1t nghi\u1ec7p<\/span><\/td>\n \n \n H\u1ecdc t\u1eadp n\u00e2ng cao tr\u00ecnh \u0111\u1ed9<\/span><\/td>\n – Co\u0301 kha\u0309 na\u0306ng ho\u0323c t\u1ea1\u0302p, nghie\u0302n c\u01b0\u0301u \u01a1\u0309 tri\u0300nh \u0111\u1ecd\u0302 tha\u0323c si\u0303, ti\u00ea\u0301n si\u0303 trong va\u0300 ngoa\u0300i nu\u031b\u01a1\u0301c cu\u0300ng nga\u0300nh \u0111a\u0300o ta\u0323o ho\u1ea1\u0306c nga\u0300nh \u0111a\u0300o ta\u0323o g\u00e2\u0300n \u0111a\u0301p \u01b0\u0301ng nhu c\u00e2\u0300u pha\u0301t tri\u00ea\u0309n ngh\u00ea\u0300 nghi\u1eb9\u0302p.<\/span><\/p>\n \n Ch\u01b0\u01a1ng tr\u00ecnh tham kh\u1ea3o khi x\u00e2y d\u1ef1ng<\/span><\/td>\n Ch\u01b0\u01a1ng tr\u00ecnh \u0111\u1eb7c th\u00f9 ng\u00e0nh Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n \u0111\u1eb7c th\u00f9 – \u0110\u1ea1i H\u1ecdc Th\u01b0\u01a1ng M\u1ea1i H\u00e0 N\u1ed9i; Ch\u01b0\u01a1ng tr\u00ecnh \u0111\u1eb7c th\u00f9 ng\u00e0nh Qu\u1ea3n tr\u1ecb Kh\u00e1ch s\u1ea1n \u0111\u1eb7c th\u00f9 – \u0110\u1ea1i H\u1ecdc Kinh T\u1ebf Qu\u1ed1c D\u00e2n; Ch\u01b0\u01a1ng tr\u00ecnh \u0111\u1eb7c th\u00f9 ng\u00e0nh Hospitality Managenment – Swiss Institute for Management & Hospitality; Ch\u01b0\u01a1ng tr\u00ecnh \u0111\u1eb7c th\u00f9 ng\u00e0nh International Hospitality Management – Auckland University of Technology New Zealand.<\/span><\/td>\n<\/tr>\n \n Th\u1eddi gian thi\u1ebft k\u1ebf ho\u1eb7c \u0111i\u1ec1u ch\u1ec9nh b\u1ea3n m\u00f4 t\u1ea3 CT\u0110T<\/span><\/td>\n 11\/2021<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n