{"id":21113,"date":"2022-11-24T15:27:04","date_gmt":"2022-11-24T08:27:04","guid":{"rendered":"http:\/\/dexmanone.com\/?p=21113"},"modified":"2022-11-25T16:22:10","modified_gmt":"2022-11-25T09:22:10","slug":"chuong-trinh-tap-huan-ky-nang-quan-ly-khach-san-cao-cap","status":"publish","type":"post","link":"http:\/\/dexmanone.com\/chuong-trinh-tap-huan-ky-nang-quan-ly-khach-san-cao-cap.html","title":{"rendered":"Ch\u01b0\u01a1ng tr\u00ecnh t\u1eadp hu\u1ea5n “k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n cao c\u1ea5p”"},"content":{"rendered":"\n\n\n

Trong chu\u1ed7i ho\u1ea1t \u0111\u1ed9ng Khoa h\u1ecdc v\u00e0 C\u00f4ng ngh\u1ec7 c\u1ee7a Tr\u01b0\u1eddng Du l\u1ecbch n\u0103m h\u1ecdc 2022 \u2013 2023 c\u00f9ng v\u1edbi m\u1ee5c ti\u00eau b\u1ed3i d\u01b0\u1ee1ng ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n cho c\u00e1c gi\u1ea3ng vi\u00ean v\u00e0 sinh vi\u00ean c\u1ee7a Khoa QTKS-NH. V\u00e0o ng\u00e0y 22\/11\/2022, Khoa QTKS-NH \u0111\u00e3 t\u1ed5 ch\u1ee9c ch\u01b0\u01a1ng tr\u00ecnh t\u1eadp hu\u1ea5n \u201cK\u1ef9 n\u0103ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n cao c\u1ea5p\u201d nh\u1eb1m t\u1ea1o \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 c\u00e1c gi\u1ea3ng vi\u00ean v\u00e0 sinh vi\u00ean c\u00f3 c\u01a1 h\u1ed9i trao \u0111\u1ed5i, chia s\u1ebb, c\u0169ng nh\u01b0 h\u1ecdc h\u1ecfi c\u00e1c ki\u1ebfn th\u1ee9c, th\u00f4ng tin \u0111\u00e3 \u0111\u01b0\u1ee3c t\u00edch l\u0169y qua kinh nghi\u1ec7m th\u1ef1c t\u1ebf c\u1ee7a c\u00e1c chuy\u00ean gia c\u1ea5p cao trong ng\u00e0nh kinh doanh Kh\u00e1ch s\u1ea1n \u2013 nh\u00e0 h\u00e0ng.<\/p>\n\n\n\n

\u0110\u1ebfn tham d\u1ef1 chia s\u1ebb trong ch\u01b0\u01a1ng tr\u00ecnh c\u00f3 s\u1ef1 g\u00f3p m\u1eb7t c\u1ee7a c\u00e1c chuy\u00ean gia:<\/p>\n\n\n\n

1. B\u00e0 Nguy\u1ec5n Ho\u00e0ng Th\u1ee5y Vy \u2013 Gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh Kh\u00e1ch s\u1ea1n M\u01b0\u1eddng Thanh Holiday Hu\u1ebf<\/p>\n\n\n\n

2. \u00d4ng Ng\u00f4 C\u00f4ng Th\u1ecbnh \u2013 Ph\u00f3 gi\u00e1m \u0111\u1ed1c kh\u00e1ch s\u1ea1n M\u01b0\u1eddng Thanh Holiday Hu\u1ebf<\/p>\n\n\n\n

V\u1ec1 ph\u00eda Ban gi\u00e1m hi\u1ec7u nh\u00e0 tr\u01b0\u1eddng:<\/p>\n\n\n\n

1. PGS.TS. Tr\u1ea7n H\u1eefu Tu\u1ea5n \u2013 Hi\u1ec7u tr\u01b0\u1edfng Tr\u01b0\u1eddng Du l\u1ecbch, \u0110\u1ea1i h\u1ecdc Hu\u1ebf<\/p>\n\n\n\n

2. TS. Tr\u1ea7n Th\u1ecb Ng\u1ecdc Li\u00ean \u2013 Ph\u00f3 hi\u1ec7u tr\u01b0\u1edfng, Tr\u01b0\u1edfng Khoa Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n \u2013 nh\u00e0 h\u00e0ng, Tr\u01b0\u1edfng Ban t\u1ed5 ch\u1ee9c<\/p>\n\n\n\n

C\u00f9ng to\u00e0n th\u1ec3 gi\u1ea3ng vi\u00ean v\u00e0 nh\u1eefng sinh vi\u00ean \u01b0u t\u00fa c\u1ee7a c\u00e1c ng\u00e0nh thu\u1ed9c Khoa Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n \u2013 nh\u00e0 h\u00e0ng qu\u1ea3n l\u00fd.<\/p>\n\n\n\n

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Gi\u1ea3ng vi\u00ean v\u00e0 sinh vi\u00ean Khoa Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n \u2013 nh\u00e0 h\u00e0ng tham gia t\u1eadp hu\u1ea5n c\u00f9ng chuy\u00ean gia qu\u1ea3n l\u00fd<\/em><\/p>\n\n\n\n

M\u1edf \u0111\u1ea7u ch\u01b0\u01a1ng tr\u00ecnh, TS. Tr\u1ea7n Th\u1ecb Ng\u1ecdc Li\u00ean g\u1eedi l\u1eddi ch\u00e0o m\u1eebng v\u00e0 l\u1eddi c\u00e1m \u01a1n \u0111\u1ebfn c\u00e1c chuy\u00ean gia kh\u00e1ch m\u1eddi c\u00f9ng Ban gi\u00e1m hi\u1ec7u v\u00e0 c\u00e1c gi\u1ea3ng vi\u00ean, sinh vi\u00ean Khoa QTKS-NH \u0111\u00e3 d\u00e0nh th\u1eddi gian \u0111\u1ebfn tham d\u1ef1 ch\u01b0\u01a1ng tr\u00ecnh t\u1eadp hu\u1ea5n \u201cK\u1ef9 n\u0103ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n cao c\u1ea5p\u201d<\/p>\n\n\n\n

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TS. Tr\u1ea7n Th\u1ecb Ng\u1ecdc Li\u00ean ph\u00e1t bi\u1ec3u khai m\u1ea1c ch\u01b0\u01a1ng tr\u00ecnh t\u1eadp hu\u1ea5n<\/em><\/p>\n\n\n\n

Ch\u01b0\u01a1ng tr\u00ecnh \u0111\u01b0\u1ee3c b\u1eaft \u0111\u1ea7u v\u1edbi ph\u1ea7n tr\u00ecnh b\u00e0y c\u1ee7a B\u00e0 Nguy\u1ec5n Ho\u00e0ng Th\u1ee5y Vy \u2013 Gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh kh\u00e1ch s\u1ea1n M\u01b0\u1eddng Thanh Holiday Hu\u1ebf v\u1ec1 nh\u1eefng ki\u1ebfn th\u1ee9c t\u1ed5ng quan h\u1eefu \u00edch v\u1ec1 ti\u00eau chu\u1ea9n qu\u1ea3n l\u00fd s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5. T\u1eeb nh\u1eefng ti\u00eau chu\u1ea9n chung mang t\u1ea7m qu\u1ed1c t\u1ebf (UNWTO \u2013 Hotel Classification Systems) d\u00e0nh cho c\u00e1c kh\u00e1ch s\u1ea1n 4 \u2013 5 sao, cho \u0111\u1ebfn h\u1ec7 th\u1ed1ng ti\u00eau chu\u1ea9n x\u1ebfp h\u1ea1ng sao kh\u00e1ch s\u1ea1n c\u1ee7a T\u1ed5ng c\u1ee5c du l\u1ecbch Vi\u1ec7t Nam. T\u1eeb \u0111\u00f3 l\u00e0m c\u01a1 s\u1edf \u0111\u1ec3 c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n thi\u1ebft k\u1ebf, x\u00e2y d\u1ef1ng v\u00e0 thi\u1ebft l\u1eadp ti\u00eau chu\u1ea9n ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng. B\u00ean c\u1ea1nh \u0111\u00f3, B\u00e0 Th\u1ee5y Vy c\u0169ng \u0111\u00e3 c\u00f3 nhi\u1ec1u s\u1ef1 so s\u00e1nh v\u1ec1 c\u00e1c ti\u00eau chu\u1ea9n \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp gi\u1eefa nh\u1eefng kh\u00e1ch s\u1ea1n c\u00f3 c\u00f9ng ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 h\u1ea1ng sao, t\u1eeb \u0111\u00f3 thi\u1ebft l\u1eadp \u0111\u01b0\u1ee3c c\u00e1c ti\u00eau chu\u1ea9n v\u1ec1 h\u1ea1n m\u1ee9c \u0111\u1ecbnh m\u1ee9c c\u01a1 s\u1edf v\u1eadt ch\u1ea5t k\u1ef9 thu\u1eadt, d\u1ecbch v\u1ee5 c\u0169ng nh\u01b0 c\u00e1c ti\u00eau chu\u1ea9n d\u00e0nh cho nh\u00e2n vi\u00ean.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

B\u00e0 Nguy\u1ec5n Ho\u00e0ng Th\u1ee5y Vy \u2013 Gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh kh\u00e1ch s\u1ea1n M\u01b0\u1eddng Thanh Holiday Hu\u1ebf chia s\u1ebb v\u1ec1 c\u00e1c ti\u00eau chu\u1ea9n qu\u1ea3n l\u00fd s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5<\/em><\/p>\n\n\n\n

C\u0169ng trong phi\u00ean \u0111\u1ea7u ti\u00ean, \u00d4ng Ng\u00f4 C\u00f4ng Th\u1ecbnh c\u0169ng \u0111\u00e3 chia s\u1ebb v\u1ec1 ti\u00eau chu\u1ea9n qu\u1ea3n l\u00fd s\u1ea3n ph\u1ea9m trong chu\u1ed7i c\u00e0 ph\u00ea Highland n\u00f3i ri\u00eang v\u00e0 d\u1ecbch v\u1ee5 \u0103n u\u1ed1ng n\u00f3i chung \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng nh\u1ea5t c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u Highland \u1edf t\u1ea5t c\u1ea3 m\u1ecdi c\u1eeda h\u00e0ng. B\u00ean c\u1ea1nh \u0111\u00f3, \u00f4ng Ng\u00f4 C\u00f4ng Th\u1ecbnh c\u0169ng x\u00e1c \u0111\u1ecbnh nh\u1eefng y\u1ebfu t\u1ed1 c\u1ea7n ch\u00fa tr\u1ecdng \u0111\u1ec3 ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng \u0111\u00f3 l\u00e0 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 v\u00e0 s\u1ef1 th\u00e2n thi\u1ec7n c\u1ee7a nh\u00e2n vi\u00ean. \u00d4ng Th\u1ecbnh c\u0169ng l\u01b0u \u00fd, c\u00f3 nh\u1eefng v\u1ecb tr\u00ed nh\u01b0 b\u1ea3o v\u1ec7 hay lao c\u00f4ng, tuy kh\u00f4ng ph\u1ea3i \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng nh\u01b0ng l\u1ea1i l\u00e0 m\u1ed9t ph\u1ea7n \u0111\u00f3ng g\u00f3p v\u00e0o s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch. Do \u0111\u00f3, c\u1ea7n ch\u00fa \u00fd \u0111\u1ec3 t\u0103ng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u00d4ng Ng\u00f4 C\u00f4ng Th\u1ecbnh \u2013 Ph\u00f3 gi\u00e1m \u0111\u1ed1c kh\u00e1ch s\u1ea1n M\u01b0\u1eddng Thanh Holiday Hu\u1ebf chia s\u1ebb v\u1ec1 nh\u1eefng ti\u00eau chu\u1ea9n trong nh\u00e0 h\u00e0ng.<\/em><\/p>\n\n\n\n

Phi\u00ean th\u1ee9 hai l\u00e0 ph\u1ea7n th\u1ea3o lu\u1eadn r\u1ea5t s\u00f4i n\u1ed5i \u0111\u01b0\u1ee3c di\u1ec5n ra gi\u1eefa c\u00e1c gi\u1ea3ng vi\u00ean, sinh vi\u00ean v\u1edbi c\u00e1c chuy\u00ean gia qu\u1ea3n l\u00fd. \u0110\u00e3 c\u00f3 r\u1ea5t nhi\u1ec1u c\u00e2u h\u1ecfi \u0111\u01b0\u1ee3c \u0111\u01b0a ra \u0111\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 quy tr\u00ecnh v\u00e0 c\u00e1c ti\u00eau chu\u1ea9n trong vi\u1ec7c qu\u1ea3n l\u00fd s\u1ea3n ph\u1ea9m c\u1ee7a kh\u00e1ch s\u1ea1n n\u00f3i chung v\u00e0 t\u1eadp \u0111o\u00e0n M\u01b0\u1eddng Thanh n\u00f3i ri\u00eang. Ngo\u00e0i ra, c\u00e1c b\u1ea1n sinh vi\u00ean c\u0169ng r\u1ea5t quan t\u00e2m \u0111\u1ebfn t\u1eadp \u0111o\u00e0n M\u01b0\u1eddng Thanh, quy tr\u00ecnh tuy\u1ec3n d\u1ee5ng v\u00e0 c\u01a1 h\u1ed9i vi\u1ec7c l\u00e0m l\u1ea1i c\u00e1c c\u01a1 s\u1edf kh\u00e1ch s\u1ea1n c\u1ee7a t\u1eadp \u0111o\u00e0n M\u01b0\u1eddng Thanh. Theo \u0111\u00f3, c\u00e1c di\u1ec5n gi\u1ea3 c\u0169ng khuy\u00ean sinh vi\u00ean n\u00ean c\u00f3 tinh th\u1ea7n h\u1ecdc h\u1ecfi, s\u1eb5n s\u00e0ng c\u1ed1ng hi\u1ebfn, t\u1ec9 m\u1ec9 trong c\u00f4ng vi\u1ec7c th\u00ec s\u1ebd \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng.<\/p>\n\n\n\n

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Sinh vi\u00ean \u0111\u1eb7t c\u00e2u h\u1ecfi cho di\u1ec5n gi\u1ea3<\/em><\/p>\n\n\n\n

K\u1ebft th\u00fac ch\u01b0\u01a1ng tr\u00ecnh t\u1eadp hu\u1ea5n, TS. Tr\u1ea7n Th\u1ecb Ng\u1ecdc Li\u00ean \u2013 Tr\u01b0\u1edfng ban t\u1ed5 ch\u1ee9c \u0111\u00e1nh gi\u00e1 Ch\u01b0\u01a1ng tr\u00ecnh c\u00f3 t\u00ednh thi\u1ebft th\u1ef1c cao, t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho c\u00e1n b\u1ed9 gi\u1ea3ng vi\u00ean c\u1ee7a Tr\u01b0\u1eddng c\u00f3 c\u01a1 h\u1ed9i \u0111\u01b0\u1ee3c chia s\u1ebb, \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt th\u00f4ng tin, ki\u1ebfn th\u1ee9c v\u00e0 kinh nghi\u1ec7m th\u1ef1c t\u1ebf c\u1ee7a c\u00e1c chuy\u00ean gia qu\u1ea3n l\u00fd. Ch\u01b0\u01a1ng tr\u00ecnh t\u1eadp hu\u1ea5n di\u1ec5n ra th\u00e0nh c\u00f4ng g\u00f3p ph\u1ea7n n\u00e2ng cao n\u0103ng l\u1ef1c chuy\u00ean m\u00f4n c\u1ee7a gi\u1ea3ng vi\u00ean, sinh vi\u00ean Khoa QTKS-NH n\u00f3i ri\u00eang v\u00e0 Tr\u01b0\u1eddng Du l\u1ecbch \u2013 \u0110\u1ea1i h\u1ecdc Hu\u1ebf n\u00f3i chung ng\u00e0y m\u1ed9t ph\u00e1t tri\u1ec3n ch\u1ea5t l\u01b0\u1ee3ng h\u01a1n.<\/p>\n\n\n\n

ThS. \u0110o\u00e0n L\u00ea Di\u1ec5m H\u1eb1ng<\/p>\n","protected":false},"excerpt":{"rendered":"

Trong chu\u1ed7i ho\u1ea1t \u0111\u1ed9ng Khoa h\u1ecdc v\u00e0 C\u00f4ng ngh\u1ec7 c\u1ee7a Tr\u01b0\u1eddng Du l\u1ecbch n\u0103m h\u1ecdc 2022 \u2013 2023 c\u00f9ng v\u1edbi m\u1ee5c ti\u00eau b\u1ed3i d\u01b0\u1ee1ng ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n cho c\u00e1c gi\u1ea3ng vi\u00ean v\u00e0 sinh vi\u00ean c\u1ee7a Khoa QTKS-NH. V\u00e0o ng\u00e0y 22\/11\/2022, Khoa QTKS-NH \u0111\u00e3 t\u1ed5 ch\u1ee9c ch\u01b0\u01a1ng tr\u00ecnh t\u1eadp hu\u1ea5n \u201cK\u1ef9 n\u0103ng qu\u1ea3n l\u00fd kh\u00e1ch …<\/p>\n","protected":false},"author":6,"featured_media":21114,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[73],"tags":[],"_links":{"self":[{"href":"http:\/\/dexmanone.com\/wp-json\/wp\/v2\/posts\/21113"}],"collection":[{"href":"http:\/\/dexmanone.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/dexmanone.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/dexmanone.com\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"http:\/\/dexmanone.com\/wp-json\/wp\/v2\/comments?post=21113"}],"version-history":[{"count":3,"href":"http:\/\/dexmanone.com\/wp-json\/wp\/v2\/posts\/21113\/revisions"}],"predecessor-version":[{"id":21130,"href":"http:\/\/dexmanone.com\/wp-json\/wp\/v2\/posts\/21113\/revisions\/21130"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/dexmanone.com\/wp-json\/wp\/v2\/media\/21114"}],"wp:attachment":[{"href":"http:\/\/dexmanone.com\/wp-json\/wp\/v2\/media?parent=21113"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/dexmanone.com\/wp-json\/wp\/v2\/categories?post=21113"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/dexmanone.com\/wp-json\/wp\/v2\/tags?post=21113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}